Thanks Giving To Our Customers

We spend so much time monitoring the systems of our customers to ensure uninterrupted uptime, developing new technology advances, or working in marketing initiatives to develop new customers that it’s easy to forget the point of this week in our nation.  Black Friday sales and the onslaught of Christmas celebrations don’t help.

When the nation was still in its infancy, its citizens recognized the true gift that was freedom and the fact that, in order for independence to prosper and grow; it took the combined efforts of everyone.  That’s truly something to be thankful for.  2013 has seen our client base continue to grow in size while our customer retention rate has stayed steady.  That’s truly something to be thankful for as well.

We know that’s only possible because those of you out there trust Cywest with your telco and security needs.  We’re grateful for that trust and we work hard to continue to earn it.  THANK YOU and Happy Thanksgiving to you and those you hold dear.

Elect to Make a Change

On Election Day people make a choice as to who they want to manage the government’s infrastructure for the next few years.  They know that, if those leaders fail to do a good job, they can elect a new set of leaders during the next election cycle.  It’s always felt odd to me that companies don’t take the same idea of transition to their own infrastructures.

I think there are a number of factors why business leaders don’t elect change.  There’s a certain amount of job security in the idea that people seem happy so why rock the boat.  Change requires an organizational commitment that some leadership groups can never quite muster.  Leaders don’t take the time to research their options and realize they can often do much better than their current structures – especially in the telco industry where many large providers intentionally fight against change to keep their profit margins high by overcharging unaware customers.

If it’s been more than two years since you’ve actively looked at options for your telco infrastructure, I’d urge you to do so.  While I certainly hope you’d look at a Cywest offering as part of that process, that’s not why I’m suggesting you make the effort.  It’s because I know that, if you haven’t made that serious effort, you’re paying too much for what you’re getting and not getting nearly enough.

Elect to make a change!