Wednesday, June 26, 2013

The Truth...

“His priority did not seem to be to teach them what he knew, but rather to impress upon them that nothing, not even knowledge, was foolproof.”
-J.K. Rowling – “Harry Potter & The Order Of The Phoenix"

It doesn’t take a boy wizard, or the rules of magic, to understand modern telecommunications although, sometimes, it sure feels like it might.  For an industry that’s generally resistant to change it’s amazing to see the evolution of telco and how it literally now shapes the day to day operations of businesses across the globe.  Companies want to enhance their telco infrastructures, and migrate to cloud based services, but most don’t know how.  What are the best practices and how can those steps be properly quantified?  Decision makers should look directly to the telco carriers for these answers.  Unfortunately, research surveys consistently show that business and non-business decision makers don’t trust the telco carriers to give them honest answers or the best prices.  That same group doesn’t view the carriers as thought leaders in their own industry either!  There’s a knowledge gap and it grows wider every day.

I started Cywest Communications to fill that gap and I’ve been doing it successfully for our clients for more than twenty years.  What I’m going to do here on this blog is share some of that experience with a broader audience.  Hopefully, I help you become better educated in this area, and lift up the curtain on some of the industry secrets that are often used to make customers enter deals that are against their best interest.

So, why should you listen to me – an older guy with a wife, three kids and a dog that has difficulty going to the bathroom?  Hopefully it’s because you’ll find these posts to be both informative and mildly entertaining, but also because I’m going to tell you the honest truth even when it's against my own self interest, just like I did about my dog.  There’s a lot of power in the word “truth” and it’s in rare supply given today’s fast paced world of bite-size information delivery. 

Truth has a way of coming to the surface despite efforts of repression or marketing.  The truth about telco, about cloud computing, connectivity and security are subjects I’m truly passionate about and look forward to sharing with you.  Talk to you soon.